Hotel · Hanoi · Ha Noi Municipality
The Ann Hanoi Hotel & Spa
A modern 4-star retreat in Hanoi's quiet Hai Ba Trung district, with a rooftop pool, spa, and easy access to the old town.
- Rooftop pool with city views
- Spa, sauna, steam room, and jacuzzi
- Free airport shuttle (Noi Bai Airport, 30 km)
About
The Ann Hanoi Hotel & Spa
The Ann Hanoi Hotel & Spa is a 4-star property set in the Hai Ba Trung district, a short walk from Hoan Kiem Lake and the old town's restaurants. The hotel offers a calm, smoke-free environment with soundproofed rooms, free Wi-Fi, and 24-hour reception. Guests can unwind by the rooftop pool, book a session at the spa, or use the sauna and steam room.
The hotel's 233 guest reviews rate it 8.7 out of 10, with staff scoring 9.5 for attentive service. Rooms are praised for comfort and city views. The free shuttle from Noi Bai International Airport (30 km) and car rental on site make exploring Hanoi straightforward.
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
In brief
What works, what to weigh
Strengths
4 reasons to book- Excellent staff service — Guests frequently mention the warm, attentive, and helpful staff; staff rating is the highest category at 9.5/10.
- Quiet location near the old town — Sited in a quiet area that is still a short walk to Hoan Kiem Lake, restaurants, and a convenience store.
- Rooftop pool and spa facilities — The rooftop pool with views, poolside bar, sauna, steam room, and jacuzzi are recurring highlights for guests seeking relaxation.
- Comfortable, clean rooms — Rooms are described as spacious, clean, and quiet, with comfortable beds and city views.
Worth weighing
4 to weigh- Distance from the airport — Noi Bai International Airport is 30 km away; a free shuttle is offered, but travel time should be planned for.
- Glass bathroom walls — Some rooms feature glass walls in the bathroom, which may reduce privacy for some guests.
- No pets allowed — The hotel does not permit pets on site, which may limit travel plans for those with animals.
- Limited older guest feedback — A few reviews rated lower (6 and 7) on specific aspects, though these didn't specify exact issues besides the glass bathroom walls and proximity.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Premium Triple Room
- Sleeping arrangements for 3 persons
Suite
- 1 King-size bed
Triple Room
- Sleeping arrangements for 3 persons
- City view
- Shower
- Bathtub
- Air conditioning
King Suite
- 1 King-size bed
- City view
- Shower
- Bathtub
- Air conditioning
Twin Room
- 2 Single beds,1 King-size bed
- City view
- Shower
- Bathtub
- Air conditioning
Superior King Room
- 1 King-size bed,2 Single beds
- City view
- Shower
- Bathtub
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Pool & Spa
- Rooftop pool
- Sun loungers
- Pool with view
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
Food & Drink
- Restaurant
- Bar/ Lounge area
- Picnic area/ Tables
- Special diet menus
- In-room breakfast
Services
- 24-hour reception
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Car hire
- Currency exchange
- Luggage storage
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Room Amenities
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Ironing facilities
- Free toiletries
- Electric kettle
- Flat-screen TV
- AM/FM alarm clock
Accessibility & Safety
- Rooms/ Facilities for disabled
- Wheelchair access
- Toilet for disabled
- 24-hour security
- Key card access
- Key access
- Safe deposit box
- Smoke detectors
- Fire extinguishers
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.7/10 from 233 reviews
8.7Verified guest“Rooms have glass bathroom walls. It's close enough to the tourist area to be convenient, but far enough that you don't hear the noise.”
8.7Verified guest“We really enjoyed our stay. The pool was nice, the bed was comfortable, and the room was spacious and clean. Worth exploring the Hai Ba Trung district.”
8.7Verified guest“Modern and quiet room with a good view, easy check-in, and great service. The pool was very clean and the pool bar was a nice touch.”
8.7Verified guest“A special atmosphere, with a double room that overlooked Hanoi's rooftops. Early check-in was a plus, and the service was exceptional. The pool area with sauna and whirlpool was amazing.”
8.7Verified guest“Overall a great experience. It's a perfect spot for sightseeing in Hanoi, located in a quiet area. The welcoming staff and the clean, tidy room were highlights.”
8.7Verified guest“The Ann was perfect for us. Staff were amazing and greeted us with a smile every morning. We loved the spa—it was a great experience. Also just a short walk to excellent restaurants.”
04 — Location
Getting around Hanoi
The property sits in Hanoi.
Hai Ba Trung district: The hotel is located in this district, which one guest specifically recommended exploring. It's a quieter area with local atmosphere.
Hoan Kiem Lake: Within walking distance, a popular spot for a stroll and a key landmark of Hanoi.
Old Town restaurants: A short walk to a range of dining options, as mentioned by guests.
38A Hang Chuoi, Hanoi, Ha Noi Municipality, Vietnam
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 111 rooms
06 — Questions
Frequently asked
Does the hotel provide an airport shuttle?
Yes, the hotel offers a free shuttle bus service from Noi Bai International Airport, which is 30 km away. There is also a paid airport shuttle option.
What are the check-in and check-out times?
Check-in is from 14:00 to 23:59, and check-out is until 12:00.
Are pets allowed at the hotel?
No, pets are not allowed on the property.
Is there a pool and spa on site?
Yes, the hotel has a rooftop pool, a spa and wellness centre, sauna, steam room, and jacuzzi.
Does the hotel have a restaurant?
Yes, there is a restaurant and a bar/lounge area, with options for in-room breakfast and special diet menus.
What room types are available?
The hotel offers various rooms including Premium, Premium Triple, Suite, Triple, King Suite, Twin, and Superior King rooms.
Is there a fitness centre?
Yes, the hotel has a fitness centre for guests.
The bottom line
The Ann Hanoi Hotel & Spa is a solid, well-reviewed choice for travelers wanting a quiet, modern base with strong service and easy access to Hanoi's old town. Its rooftop pool, spa, and free airport shuttle add value, though the 30 km airport distance and glass-walled bathrooms may be minor drawbacks.
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